Cynthia Whitty 
Power Beats Pro not connecting to iPhone/iPad. If your Power Beats Pro are not connecting to your iPhone or iPad, there are a few things you can try: Make sure that your devices are within range of each other. The Power Beats Pro have a range of about 30 feet. If you’re too far away, they may not be able to connect. Make sure that Bluetooth is turned on for both your Power Beats Pro and your iPhone or iPad. On your devices, go to Settings > Bluetooth and make sure the switch next to each device is turned on.
How to reset Power Beats Pro
Power Beats Pro not connecting to iPhone/iPad. If your Power Beats Pro are not connecting to your iPhone or iPad, there are a few things you can try: Make sure that your devices are within range of each other. The Power Beats Pro have a range of about 30 feet. If you’re too far away, they may not be able to connect. Make sure that Bluetooth is turned on for both your Power Beats Pro and your iPhone or iPad. On your devices, go to Settings > Bluetooth and make sure the switch next to each device is turned on. One side of my earphones isn’t working. If one side of your earphones isn’t working, there are a few things you can try: Make sure that the earphone is fully plugged into the device. If it’s not, then sound will only come out of one side. Check to see if the audio cable is damaged. If it is, then you’ll need to replace it. If the audio cable is not damaged, then try restarting your device. This often solves the problem. My earphones keep falling out. If your earphones keep falling out, there are a few things you can try: Try adjusting the earphone tips. If they’re too small or too big, they won’t stay in place. Try using a different type of earphone tip. Some people find that silicone tips work better than foam ones. If your earphones have hooks, make sure that they’re properly positioned over your ears.
The sound quality is not as good as it could be
There are a few things that can affect the sound quality of your earphones: The type of music you’re listening to. If you’re listening to low-quality MP3s, they won’t sound as good as high-quality ones. The settings on your device. If you have the equalizer turned off, the sound quality will be worse. The earphone tips you’re using. If they’re not the right size or material, they won’t create a good seal in your ear, which can affect sound quality. My earphones keep disconnecting: If your earphones keep disconnecting, there are a few things you can try: Make sure that your devices are within range of each other. The Power Beats Pro have a range of about 30 feet. If you’re too far away, they may not be able to connect. Make sure that Bluetooth is turned on for both your Power Beats Pro and your iPhone or iPad. On your devices, go to Settings > Bluetooth and make sure the switch next to each device is turned on. If you’re using an iPhone 6s or later, try turning off Low Power Mode. This can sometimes interfere with Bluetooth connections. Restart your devices. This often solves the problem. I can’t hear people talking to me on the phone: If you can’t hear people talking to you on the phone, there are a few things you can try: Make sure that the microphone is not obstructed. If it is, then sound will not be able to travel through it properly. Check the phone’s volume level and make sure it’s turned up all the way. If you’re using an iPhone, go to Settings > Accessibility and turn on Phone Noise Cancellation. This will help reduce background noise.
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